Red Rocks Carpet Cleaning & Upholstery Care is an independent, locally owned business dedicated to delivering world class customer service. It just so happens that we also clean carpets, rugs, tiles & grout, upholstery; reseal grout, repair rugs, stretch and install carpet, and clean air ducts. The quality of our work reflects in our 5-star Better Business Bureau, Google, Yelp, Nextdoor, and Home Advisor reviews. We use state-of-the-art, truck mounted equipment and deep steam clean at 240°F, 32°F above water's boiling point at 5,280 feet above sea level (water in Denver boils at 208°F). Customers have been habituated to poor goods, indifferent service. As long as it is not overtly bad, they will more or less return because “they are no worse than competitors.” We do not live in this headspace. No one calculates the cost of offending so many customers.
The vast majority of other companies, in particular the national brand names, do not care much about customer service.
“ They are amazing! They got the pet stains out! Showed up same day that we asked for an estimate, walked the space and got straight to work. If you are thinking twice call them and get it done! ”
“ They were prompt, courteous and got it all done with such thoroughness, detail! We were pleased with their service and will use them again. ”
“ This company is fantastic! They were early to start the job and finished in two hours, the exact time they estimated. I will be using them in the future and will always be my go-to referral for my clients! ”